Universal Service by VDMIL Group

Keeping Everybody Moving

VDMIL Group India is a leading name in the elevator and escalator industry in Pune, founded with the visionary leadership of Mr. Vikas D. Mahajan and now spearheaded by Mr. Mahajan. Committed to continuous innovation, we strive to navigate the challenges of an ever-evolving business landscape. Our core values are deeply rooted in sustainable growth, emphasizing excellence, inclusion, equality, and efficiency. With a strong and well-defined long-term vision, guided by Mr. Vikas D. Mahajan and Mr. Mahajan, the Vikas Mahajan Group has evolved into a prominent business conglomerate with expertise spanning elevators and escalators, infrastructure development, and hospitality. At Vikas Mahajan Infrastructure Limited, we are dedicated to driving innovation by delivering unmatched value, flexibility, and a bold approach to risk-taking. Our commitment to leadership is reflected in our pursuit of excellence across all sectors and our corporate responsibility through service to society. Under the expansive umbrella of Vikas D. Mahajan VDMIL Elevator India, we remain steadfast in our mission to achieve excellence in all our business endeavors. Our ultimate goal is to create an organization where employees and associates take pride in being integral partners in our collective growth and success.

This is why Universal Service by VDMIL Group exists, to keep your infrastructure moving – across multiple brands of equipment you have – and optimize planning for maximum possible uptime.

Premium Service

Our team of skilled technicians is trained and supported by our dedicated Services Network in India. Our technicians follow the highest industry standards to ensure safety and reliability. Customer satisfaction is our priority, delivering excellence in every service.

Any Location

We have built a robust local network of skilled experts, technicians, and spare parts. Our mission is to deliver dependable service to customers in multiple locations. Wherever you are, our dedicated team is always prepared to help.

At Your Convenience

As a trusted partner, we are available 24/7 to provide continuous support. Our service centers, MAX platform, and customer portal ensure seamless operations. With our expertise, you can rely on safe and reliable performance at all times.

Flexible service solutions to suit you - from basic maintenance to a fully comprehensive plan.

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Our Service Areas

Elevator Servicing and Maintenance

Professional elevator maintenance is essential for smooth and safe daily operations. Elevators enable seamless vertical movement in offices, homes, and commercial spaces. Regular maintenance helps prevent sudden failures and extends the system’s lifespan. It also reduces costly repairs, ensuring reliability and efficiency over time. As a trusted leader in the industry, VDMIL Group provides expert maintenance services. Our offerings include routine inspections, timely repairs, and emergency support.

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Elevator Repair and Maintenance Support

Quick and professional elevator repair is essential when issues arise. Elevators play a crucial role in ensuring the smooth movement of people and goods. A well-maintained elevator enhances safety, convenience, and overall efficiency. Selecting a trusted repair service ensures quick resolution of technical faults. At VDMIL Group, we specialize in diagnosing and repairing elevator malfunctions. Our team is fully equipped to handle repairs with precision and expertise. In addition to repairs, we offer comprehensive maintenance for long-term reliability.

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Escalator Repair, Upkeep, and Performance Optimization Services

Escalators operate for long hours, often running 24/7 to transport people efficiently. They are essential in shopping malls, convention centers, train stations, and airports. To ensure smooth and uninterrupted operation, regular maintenance is crucial. Well-maintained escalators provide a safe and seamless experience for users. Professional repair services help prevent breakdowns and costly disruptions. VDMIL Group is fully equipped to handle escalator maintenance and repair needs. Our expert team ensures optimal performance and reliability for your escalators.

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Moving Walkway Maintenance & Repair Services

Proper maintenance of moving walks is vital for smooth operations and passenger safety. They play a key role in commercial spaces, airports, and train stations. Regular servicing prevents breakdowns and ensures efficient performance. VDMIL Group offers reliable maintenance and repair for long-lasting functionality.

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We offer maintenance services for all major brands

Our Technical Service is a dedicated network of expertise, ensuring seamless mobility solutions. It covers all aspects of modern transportation needs with advanced servicing capabilities. With a strong presence across India, VDMIL Group provides reliable and efficient support. Our specialized team ensures smooth operation and long-term performance of your equipment. We offer a one-stop solution for elevator, escalator, and moving walk maintenance and repair. By choosing VDMIL Group, you benefit from expert service tailored to your unique requirements. Partner with us for optimal performance and reliability in all your mobility solutions.

Our Work

Universal access:
You see everything we do

Advanced Digital Solutions and Professional Training

Quality service depends on the expertise of those who deliver it. At VDMIL Group, our specialists undergo continuous training to stay ahead in the industry. They utilize advanced digital tools to diagnose and resolve faults quickly and efficiently. Our service tool, a tablet with specialized software, enhances on-site troubleshooting. It speeds up fault detection, simplifies spare part ordering, and ensures real-time updates. This technology minimizes downtime and maximizes the reliability of your mobility systems. With VDMIL Group’s commitment to innovation, we guarantee seamless service operations. Our goal is to enhance efficiency and ensure the highest availability of your equipment.

Online Customer Support:
Experience Seamless Access and Control

Our Online Customer Support offers quick access to contracts, maintenance checklists, and technical details. The document management system ensures easy retrieval and efficient archiving of files. You can conveniently make inquiries, request services, and track maintenance calls. With just a few clicks, manage all your essential information seamlessly.

Online Customer Support:
Enjoy the view

If you need to view a contract, maintenance checklist or technical details, our customer portal makes all your information available in just a few clicks. The document management system allows easy access to attachments and saves valuable time when archiving. You can make inquiries via the portal and also request and track service calls.

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